Effective Date: 15/09/2025

1. Digital Products Only

All products on OnDemandLearningHub.com are digital. As such, no physical returns are applicable.

2. Refund Eligibility

Refunds may be issued if:

• You were billed incorrectly or charged twice

• You are unable to access a purchased course due to verified technical issues caused by our platform

• You submit a refund request within 7 calendar days of purchase

3. Non-Refundable Situations

Refunds will not be granted if:

• You change your mind after purchase

• You fail to complete or use the course

• Issues occur due to your device, internet connection, or third-party software

• The refund request is submitted after 7 days of purchase

4. Refund Procedure

• Submit your request via email to [Your Support Email]

• Include order number, payment method, and reason for refund

• Approved refunds will be processed back to the original payment method within 7–14 business days

5. Governing Law

This Refund Policy is governed by the laws of [Your Country].